A selection of our customers
Desktop management
Proact, cloud service supplier, Europe
Proact had reached the tipping point of manual OS and application deployment at the end of 2012. With 670 employees worldwide and 150 new computers annually; a lot of time was spent reinstalling operating systems and handling requests for applications on a local level in the company’s 13 countries. When Proact started using Specops Deploy they decreased local IT administration and created a centralized environment with better control.
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Syracuse University, higher education, USA
Syracuse University needed a deployment solution to handle more than 30 applications and 10,000 workstations to ensure the university's 25,000 students, staff and faculty are able to access the new course materials and applications when they need them. Using Specops Deploy, Syracuse has been able to deploy new applications on time and budget.
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Islip School District, K12, USA
Islip School District was looking for a deployment solution to handle installing applications and operating system upgrades to more than 1300 computers. Manual installations and refreshing images was time consuming and getting more complex with a multitude of hardware platforms and installed programs. By using Specops Deploy Islip can now push hotfixes, install fonts, add and remove desktop icons with a solution that is completely integrated in their Active Directory infrastructure.
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Password management
St. Louis Community College, higher education, USA
St. Louis Community College needed to improve operational efficiencies and reduce calls to the helpdesk for the college’s 55,000 users. The college was looking for a way to make a student’s first day of school as simple as possible. Using Specops Password, the college made setting a secure password one of the first thing a student does at St. Louis Community College. Involving students in setting passwords from day one has dramatically reduced the helpdesk calls and simplified students’ introduction to the college’s IT environment.
Sundsvall kommun, municipality, Sweden
The local municipality in Sundsvall processed 6,600 password-related cases annually at the service desk. With regular office hours, people often had to wait until the next day to get the help they needed to reset their passwords. Sundsvall chose Specops Password to cut the number of password cases and increase security. They used a stronger password policy to make passwords more secure and self-service password reset to allow users to reset their own password around the clock from any location.
Catholic University of America, higher education, USA
The Catholic University of America wanted to improve user experience for its students. At the beginning of every term students and staff experienced a delay for unlocking their accounts or resetting their passwords. With Specops Password students can resets their password themselves and immediately get access to the services they need. The university has succeeded in improving user experience and reducing the number of calls to the helpdesk.
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