Press release: Specops Software delivers improved ROI to Service desk applications

Integrated Solution Offering with Specops Password Reset and HelpMaster Pro

TORONTO, CANADA – May 4, 2010 – Specops Software, a global innovation leader of desktop management and password management software, is excited to announce that Rod Weir, President and CEO of PRD Software, has partnered with Specops Software to deliver award winning Self-Service Password Reset as part of an integrated solution offering to their 500+ customers.

When asked why he chose to work with Specops, Rod replied: “Their fully integrated Microsoft Solution that leverages native Group Policy in Active Directory and requires no additional database or hardware to deliver this highly valuable functionality to the HelpMaster Pro community was a no brainer!”

He added: “Specops is a very engaging partner and by having the ability to skin the look and feel as well as integrate with our system quickly was key to the decision. We are excited to deliver exceptional ROI to HelpMaster Pro customers resolving the most common incident that they handle, the dreaded password reset”.

Johan Ögren, President at Specops Software, is excited about the partnership: “It was a natural fit for Specops Software to partner with PRD. PRD’s customers have a problem that we solve and now with this integrated solution, HelpMaster Pro and the PRD team can solve the most common incident the Help desk deals with in a cost effective manner that is rapidly deployed and nicely integrated.”

About PRD Software:

PRD Software, www.helpmasterpro.com, focuses on developing the best value, high functionality software for the helpdesk and support services industry. Their flagship product, HelpMaster Pro, is now in it’s 10th year and has helped hundreds of organizations around the world to streamline their business practices, provide outstanding support and lower costs.

CONTACT:

Anna Ryberg, Marketing Director, Phone: +46 707614386, E-mail: anna.ryberg@specopssoft.com